You have up to a full year to complete the coursework so you can progress through the course at your own pace. We provide open enrollment, meaning you can start the class at anytime.
| Course Overview |
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| Chapter 1 – Why Become a Travel Agent? |
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Why Become a Travel Agent? Who Are Travel Agents? Travel Agent Specialization and Your Future |
| Chapter 2 – Building Blocks of the Travel Industry |
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Geography Global Distribution Systems Packaging Vacation Components |
| Chapter 3 – Travel Consultants – Vacation Specialists |
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Planning Dreams and Making Memories Vacation Packages Cruise Vacations |
| Chapter 4 – Popular Vacation Destinations |
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Destination Education Sun and Sand (Caribbean and Mexican Resorts) Sun and Surf (Caribbean, Alaskan, and River Cruises) Apple Pie (USA) Shepherd’s Pie (Europe) AAAAA (Asia, Africa, Australia, Antarctica, and South and Central America) |
| Chapter 5 – Specializations |
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Specializations Honeymoons and Destination Weddings Family Travel or Disney Specialist International Travel Hawaii Alaska Group Travel Other Options |
| Chapter 6 – Corporate Travel Specialists |
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What How Why Conclusion |
| Chapter 7 – Show Me (Us) the Money! |
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How Do Travel Agencies Make Money? Commissions Service Fees and Consulting Fees Group Incentives When Will Travel Providers Pay Commissions? How Customers Pay for Travel So, How Are Travel Agents Paid? Conclusion |
| Chapter 8 – Sales, Customer Service and Relationships |
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Finding Customers Closing the Sale Follow-up Maximizing Income and Covering the Extras for Travelers Know Your Customers Professionalism Conclusion |
| Chapter 9 – Travel Insurance |
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What is travel insurance and what does it cover? Why is travel insurance good for the client, and for the travel agent? When should travel insurance be sold? Who sells travel insurance? What else do you need to know about travel insurance? |
| Chapter 10 – Passports and Visas |
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What is a Passport? What is a Passport Card? Passport Denial What is a Visa? Bon Voyage! |
| Chapter 11 – Avoiding Fraud and Scams |
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GDS Scams E-Mail Scams Credit Card Scams Travel Agent Card Mills Too Good to Be True? Probably. |
| Chapter 12 – Travel Agent Benefits |
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Travel Agent Rates, Discounts, and Perks Familiarization Trips Travel Agent Qualifications: Special Rates and Discounts Perks from Vacation Venders Professionalism |
| Chapter 13 – How to Find Customers and Grow Into a Superstar Agent |
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Getting Started Utilize the Best Systems Network with Your Existing Contacts Get Involved Advertise Never Stop Learning Attend Industry Events Words of Wisdom Conclusion |
| Chapter 14 – I’ve Learned a Lot. Now What? |
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Getting Started Sample Forms Conclusion |
| Chapter 15 – Final Project |
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Helpful Hints How to Qualify a Client Practical Assignment Conclusion |
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